Workflow

Three-step automated care coordination

Works with your current workflow: no rip-and-replace, months-long rollout, or dedicated IT project.

The Care Loop

From visit to confirmed follow-up

CTPathways monitors care events, times outreach, and shows who still needs attention. By default, nothing falls through.

01
Event is logged
A patient discharge, referral, or follow-up task starts the loop. CTPathways takes the event from your EHR or intake form and opens care coordination.
02
Outreach sent
At the interval your team sets, 24 hours, 72 hours, or custom, CTPathways sends follow-up by SMS or email in your clinic's name and tone.
03
Loop closes
Responses go to your team. At the escalation threshold, non-responders trigger a care coordinator alert before the care gap widens.
Your Existing Tools

Connects with your clinic's existing tools

Read-only EHR access gets you started. No write permissions or EHR workflow changes are needed.

  • Epic
  • Athenahealth
  • Cerner
  • Kareo
  • Healthie
  • DrChrono
  • eClinicalWorks
  • NexGen
  • SMS native
  • Email native
Start Here

Setup in one afternoon, not months

CTPathways connects in hours. Your team can run follow-up queues before the next billing cycle.

Request Early Access Talk to the team